The Benefits of a Local Pharmacy: Brenda Tate’s Patient Story

August 29, 2024

Brenda Tate 2For years, Brenda Tate filled her prescriptions at a large national pharmacy. Unfortunately, a consistent issue of not having her medication in stock, coupled with poor customer service, forced her to find a new, better pharmacy. “They were always out of my medication, which was inconvenient, but then I had to deal with negative attitudes from the staff. I felt like I deserved to be treated better,” remembers Brenda.

Frustrated and looking for a solution, Brenda stopped in at Lane Rx. “I went in and asked the pharmacist some questions. I was very satisfied with the answers, and I had all of my prescriptions transferred.” The time and attention taken by Lane Rx’s pharmacists meant the world to Brenda, and each experience since then has been a smooth and satisfying one.

The degree of individualized care you get at a local pharmacy is one of the biggest benefits of selecting one over a large national chain. In order to understand their patients' medical histories, prescription needs, and any worries you may have, local pharmacists take the time to get to know you by name. “I feel like family every time I’m there. I even treat them to one of Lane’s awesome salads when I’m there.”

Smaller-scale pharmacists go above and beyond to make sure you understand your prescriptions, how to take them, and any possible effects. They can also closely collaborate with your doctors to monitor your prescriptions, ensuring that you are taking the proper medications for your condition and that no dangerous drug combinations exist.

“It has that family atmosphere. They take their time, and they explain everything. It’s just like family to me.” If you need experienced care and expert pharmacy services, Lane Rx is here to help with all of your medication and healthcare needs.

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