Dr. Tommy Gould, a family medicine physician at Lane Family Practice, has received the UnitedHealthcare Hero Award for the second time.
Each year, the United Hero program recognizes physicians and advanced practice providers for delivering highly-rated patient experiences.
Selection for the United Hero Awards is driven by extraordinary achievement on patient-experience surveys. This means that award winners are ultimately chosen by the people we serve — and the honor recognizes the high-quality care these providers deliver to their patients and to the community.
To win a United Hero Award, providers must hit specific targets on their patient-experience scorecards over the course of the year, with each target covering a critical area of the patient experience.
Congratulations to Dr. Gould for this outstanding accomplishment!
Pictured L-R: Ashlee Miller, LPN, Ashton Faulk, MA, and Tommy Gould, MD.
